Arranging Your Sites (Organisations)

Organisations allow you to separate your team and sites into the appropriate groups where you can set their level of access.

Written by Rory Rorison
Updated over a week ago

Here's a guide on how to set up your team's level of access and how to create their accounts:

To get started with organisations head over to and login to one of your admin accounts.
Go to the bottom left and click on "Account Settings" then select "Settings" from the drop down menu. In this menu there are four key tabs:

  • Organisation - Displays your organisation hierarchy, with your main account (billing) being at the very top and all venues.

  • Team - Here you can view and add team members. See

  • Groups - Here you can create groups and subgroups

  • Settings - You can change the name of the organisation you're currently logged into.

Items with this symbol are organisations, accessible when you log into your account and switch organisation:

Items with this symbol are your venues, the places within your organisation, accessible through the "WiFi" tab:

Adding a Group

The first thing to do to get started is to create a sub organisation (Group). From there click on the "Add Group" button and name your group.

Once your group is created, you'll want to add venues to it. To do this go to the "Organisation" tab and select the appropriate sites that you'd like to add to your sub organisations using the checkboxes on the left side of the site name. You will also have to use the small arrow that is pointing downwards on the top check box to select what sites get moved to the desired group:

The best use for this is if you have multiple sites that are managed by multiple managers.

Now that this is done your desired sites are now a part of your Sub-Organisation/Group. When you search between your sites, it will look like this now:


If you need to edit the Organisation or Group name, go to "Settings" and edit the name. This will affect the organisation that you are currently in.

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