Adding Team Members and Giving Access

How to create a team and give the correct access to other members of your team.

Written by Rory Rorison
Updated over a week ago

There are five types of users - Admin, Moderator, Reports, Marketeer and Booking.

Admin - Has access to all features of the account.

Moderator - Access to the location (apart from Billing); view, create, and edit the reports, schedule, export data and manage integrations. If it's a paid network, they can manage this too.
Reports - Access to view reports and other information on the location. They are unable to make changes.
Marketeer - Access to the location (as Reports user) plus access to the Marketing Automation feature where they can create and edit campaigns and importantly, track the results.

Booking - Access to the bookings page only. Can create, delete, and modify bookings.

To set up your team, follow the steps below:

1. Log in to and go to the bottom left to open your account, once in your account settings select "Team".

2. Here you can see all the team members and their roles. To add new team members click on the "Add person by email" field and enter their email.

3. Fill out the fields for the new team member and create their password. (Be sure to keep this safe).

4. By default each team member added will be granted an admin role and access to all venues. Select "Actions" on the right-hand side to adjust role, and venue access or to remove them.

4. Your team member should now be set up, make sure to share with them their new password. Here's a guide on how to change it:

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