Head over to reviews
Click on 'All'
This will show you all the review submissions within Stampede. You can respond to these customers by clicking on the reply button - Once you have contacted the customer you can mark it as completed by clicking on the checkbox. You can filter reviews that have not been contacted by clicking on 'Needs Attention' on the left hand side.
If you are looking to filter your reviews by certain pages you can do this by clicking on the filter dropdown on the top right and clicking on the review page you would like to filter the reviews for.
On the left hand side you will be able to see positive or negative keywords. By clicking on the keyword you will be able to see reviews that contain that keyword. These can be positive reviews about 'staff' or 'service' but negative reviews can contain 'cold' or 'slow'.
You can also filter your reviews by certain sources like Facebook, Google, Tripadvisor and negative reviews that Stampede have prevented. You can do this by clicking on the platform on the left hand side.