In the Stampede system, there are five distinct user types, each granted specific levels of control and access. By limiting user control, individuals can efficiently perform their tasks without needing full access to all areas of the Stampede product. This approach proves particularly beneficial when managing multiple teams within the product.
- Admin - Has access to all features of the account.
- Moderator - Has access to all features of specific venues (apart from Billing); and is able to view, create, and edit the reports, schedule, export data and manage integrations. If it's a paid network, they can manage this too.
- Analytics - Has access to reporting data
- Marketeer - Access to the location (as Reports user) plus access to the Marketing Automation feature where they can create and edit campaigns and importantly, track the results.
- Booking - Access to the bookings page only. Can create, delete, and modify bookings.
To add new users to your Stampede account. You will need to have an admin account within your organisation:
1. While logged into Stampede click the Stampede Logo on the navigation menu.
2. Click on Team, Here you can see all the team members and their roles. To add new team members click on the plus icon at the top of the screen.
3. Enter the email address of the new user and select their role and what venues they have access to. Then hit Invite Product User. An invite will be sent to that email address asking them to join.
The user will be shown in a pending state under the Invites section, this means they have the invite but have not accepted to join yet.
You will also receive an email once they have accepted the invitation to inform you that they are now joined as part of the team. Your team member will input their password and details
Invite emails are valid for 24 hours after this time the link will expire you will need to invite them again. Delete the pending invite then follow the steps above.
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