If you're operating a paid network and have taken payment in a different way than the usual PayPal/Stripe or wish to allow a user access free of charge follow this guide.
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click 'WiFi' icon on the bottom left side of the screen
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scroll down to the 'Settings' tab and click 'Payments'
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in the top right of the payments screen, click 'Manual Payments'
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From here you can add a manual payment to their account, you will need to add an email address to add the payment to their record properly and a WiFi plan. Please note that this will not bill them, Manual payment is used for customers who have already paid for services (for example, paying in cash).
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You can also edit the plan defaults, i.e. adding extra time, devices or payment amount.
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