Customers can easily sign up for a loyalty card by visiting the programme's sign-up page and entering their details. After submission, they receive a confirmation email, which may land in spam or promotions folders. The email, featuring the brand's design, includes a confirmation message and instructions to add the card to their Apple or Google Wallet. Customers select the appropriate "Add to Wallet" option for their device and follow on-screen instructions to save the card. Once added, the card is ready for use, allowing customers to access rewards and benefits through their wallet app.
Here’s a step-by-step guide you can share with your customers to help them easily sign up and use their loyalty card:
Sign Up with Your Details
- Customers visit your loyalty programme’s sign up which you provide them.
- They enter their name, email address and any other details provided to them in the provided sign-up form.
- After submitting, the process moves to the next step automatically.
Check Your Inbox
- A confirmation email will be sent to the customer’s email address.
- Encourage customers to check their spam or promotions folder if they don’t see it right away.
Open the Confirmation Email
- The email will feature your brand's unique design to build trust and recognition.
- Inside, customers will find a friendly confirmation message and the next steps to add their card.
Click the "Add to Wallet" Button
- Customers will see clearly labelled options for "Add to Apple Wallet" or "Add to Google Wallet".
- They simply click the button that matches their device.
Follow the On-Screen Instructions
- For Apple Wallet: Customers tap "Add" when prompted, and the card is instantly saved.
- For Google Wallet: Customers tap "Save to Google Wallet", following any additional prompts as needed.
Start Using the Loyalty Card
- Once added, the card is ready to use in the customer’s Apple or Google Wallet.
- Customers can access it anytime through their wallet app and start enjoying rewards and benefits.