Stampede offers a comprehensive reporting system for tracking marketing campaigns, including detailed SMS campaign reports. Users can access these reports through the marketing tab by clicking on 'SMS'. The reports provide insights into customer engagement, divided into three categories: 'Returned to venue', which tracks repeat visits and spending; 'Booking conversions', detailing bookings and spending from SMS promotions; and 'Sending Report', which includes delivery statistics and opt-out information.
One of the great marketing tools that Stampede offers is a comprehensive reporting system to track your marketing campaigns. After your campaign wraps up, you’ll receive a detailed report on how it was received.
To view your SMS campaign report, simply go to the marketing tab and click on 'SMS'.
- The SMS reporting provides a detailed page of statistics to help you understand how your marketing message was received and how users engaged with it. The report includes three main categories:
- Returned to venue - This shows the customers who returned to spend more, the total amount they contributed through repeat visits, and how many times they came back.
- Booking conversions - This details the individuals who made bookings through SMS promotions and the amount they spent.
- Sending Report - This includes information on the SMS marketing communications, such as who received the message, the number of undelivered messages, and how many customers opted out of marketing.
- Returned to venue - This shows the customers who returned to spend more, the total amount they contributed through repeat visits, and how many times they came back.