In this article, you’ll find a full breakdown of Stampede's user roles, including what each role can access and who it’s best suited for. You’ll also get tips on how to manage roles within your team to keep your account secure and efficient.
Admin
Best for: Business owners or senior leaders who need full control of the platform
- Full access to all features and settings
Moderator
Best for: Senior team members or supervisors who need broad access across operations, but shouldn’t manage users or core settings
- Bookings
- Enquiries
- Inbox
- Reviews
- Loyalty
- Marketing
- Wi-Fi
- Reports
General Manager
Best for: General Managers overseeing day-to-day operations without needing marketing or technical access
- Bookings
- Enquiries
- Inbox
- Reviews
- Loyalty
Bookings Manager
Best for: Team members responsible for managing reservations and guest experience
- Bookings
- Enquiries
- Inbox
- Reviews
- Loyalty
FOH (Front of House)
Best for: Front of House staff handling daily service, seating, and guest flow
- Day planner access only
- No override permissions
Marketing
Best for: Marketing teams managing campaigns, customer data, and brand assets
- Marketing
- Wi-Fi
- Reviews
- Loyalty
- CRM
- Reports
- API Keys
- Brand Kits
IT
Best for: Your internal IT team or third-party IT provider responsible for network setup and maintenance
- Wi-Fi only
Reports
Best for: Stakeholders or managers who need visibility on performance without making changes
- Analytics access only