You’ll learn how to create Wi-Fi Survey Cards quick, swipe-style questions that let you capture valuable guest feedback right after login. We’ll walk you through setting up survey cards, adding images, and enabling them in the Wi-Fi journey.
Want quick, instant feedback from your guests? Survey Cards let you ask simple Yes/No or Like/Dislike questions right after guests log into your Wi-Fi. Think of it like Tinder for feedback guests swipe left or right to answer..
By the end, you’ll know how to:
Ask simple Yes/No or Like/Dislike questions (like “Are you local?”).
Use surveys to segment your audience (locals vs. tourists, event-goers, etc.).
Keep your captive portal clean by choosing between Survey Cards or Upsell Pages.
These bite-sized surveys are a fun, engaging way to collect insights and tailor your marketing campaigns without overwhelming your guests.
Examples
Steps to Create a Survey Card
1. In the navigation bar, click on Wi-Fi
2. Select your venue/ the venue which you wish to update
2. Go to Wi-Fi settings
In the navigation menu (or main screen), click Wi-Fi.
3. Open the Survey section
Under the Wi-Fi menu, go to Design > Surveys.
This opens the Survey configuration page.
Select. "Add question"
4. Create your survey
Click the + (plus) icon to create a new Survey Card.
Add your survey question.
Upload an image to make it more engaging.
5. Preview & enable
Review your Survey Card in the preview panel.
Reorder multiple surveys to control the flow.
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Tick the box to enable your Survey Card.
💡 Top Tip: Keep your questions short and fun. Guests are far more likely to answer “Are you local?” or “Do you like live music nights?” than a long or complicated survey. The best part? You can use these responses to segment your audience and send tailored offers.
👉 Learn how I How Can I Use Survey Responses For Marketing?