In this article, you'll learn how to set up payments in Stampede Bookings.
You can configure deposits and cancellation fees for your bookings, helping protect your business against no-shows and last-minute changes. This section includes options for flat fees or per-cover charges, and lets you set minimum party size limits for when these rules apply.
Important: Before you can take any payments, you must first connect a Stripe account.
This is not linked to your Stampede billing it is a separate setup required for taking guest payments.
1. Go to Bookings
Head to Venues from the left-hand navigation bar, then select Bookings to open the dashboard.
(If you have only one venue, selecting Venues will take you straight to your Bookings.)
2. Open Configuration
Scroll to the bottom of the bookings page and click on Configuration. From the menu, select Payments.
3. Connect a Stripe Account
At the top of the Payments section, you'll see the option to Add Stripe Account.
Follow the link to connect your venue’s Stripe account. Without this connection, you won’t be able to activate cancellation or deposit charges.
4. Configure Cancellation Charges
This section lets you charge guests if they cancel too close to the booking date.
- Enable Cancellation Charges – Toggle this on to activate
- Charge Type – Choose per cover or flat rate
- Cancel Before Limit – Set the number of days before the booking that guests can cancel without being charged (e.g. 1 day)
- Cancel Charge Party Size Minimum – Set the minimum party size that this rule applies to (e.g. 5 guests)
- Charge Amount – Enter the charge amount (e.g. £50 flat rate)
- Terms & Conditions Active – Enable to require guests to accept your cancellation terms
5. Configure Deposit Charges
This section allows you to request a deposit at the time of booking.
- Enable Deposit Charges – Toggle this on to activate
- Charge Type – Choose per cover or flat rate
- Deposit Charge Party Size Minimum – Set the minimum group size that requires a deposit (e.g. 5 guests)
- Deposit Charge Amount – Enter the deposit amount (e.g. £50)
- Terms & Conditions Active – Enable to require agreement to your deposit terms
6. Manual Payment Terms (External Links)
These are used when sending a manual payment or card link outside of the main booking flow.
- Manual Payment Deposit Terms – Add the terms shown when requesting a deposit via external link
- Manual Payment Card Details Terms – Add the terms shown when requesting card details from the guest manually
Be sure to clearly explain your payment policy and link to full terms if necessary.
Pro Tip:
Use the minimum party size setting to avoid applying charges to smaller groups, and combine it with clear messaging in your confirmation and reminder emails for transparency.