In this article, you'll learn how to set up payments in Stampede Bookings.
You can configure deposits and cancellation fees for your bookings, helping protect your business against no-shows and last-minute changes. This section includes options for flat fees or per-cover charges, and lets you set minimum party size limits for when these rules apply.
Important: Before you can take any payments, you must first connect a Stripe account.
This is not linked to your Stampede billing it is a separate setup required for taking guest payments.
1. Go to Bookings
Head to Venues from the left-hand navigation bar, then select Bookings to open the dashboard.
(If you have only one venue, selecting Venues will take you straight to your Bookings.)
2. Open Configuration
Scroll to the bottom of the bookings page and click on Configuration. In the main configuration menu, select Stripe to connect your venue’s Stripe account. Without this connection, you won’t be able to activate cancellation or deposit charges.
3. Connect a Stripe Account
In the Stripe section, you'll see the '+' option to add your stripe account.
Click + and connect your account
4. Configure Cancellation Charges
You will then need to go to the booking types tab in order to enable cancellation charges. This will let you charge guests if they cancel too close to the booking date.
- Enable Cancellation Charges – Toggle this on to activate
- Charge Type – Choose per cover or flat rate
- Cancel Before Limit – Set the number of days before the booking that guests can cancel without being charged (e.g. 1 day)
- Cancel Charge Party Size Minimum – Set the minimum party size that this rule applies to (e.g. 5 guests)
- Charge Amount – Enter the charge amount (e.g. £50 flat rate)
- Terms & Conditions Active – Enable to require guests to accept your cancellation terms
5. Configure Deposit Charges
This section allows you to request a deposit at the time of booking.
- Enable Deposit Charges – Toggle this on to activate
- Charge Type – Choose per cover or flat rate
- Deposit Charge Party Size Minimum – Set the minimum group size that requires a deposit (e.g. 5 guests)
- Deposit Charge Amount – Enter the deposit amount (e.g. £50)
- Terms & Conditions Active – Enable to require agreement to your deposit terms
Pro Tip:
Use the minimum party size setting to avoid applying charges to smaller groups, and combine it with clear messaging in your confirmation and reminder emails for transparency.