Your customers will have a smooth experience when redeeming their purchased gift cards. This will be done using the customer's confirmation email, this email will contain a scannable QR code that will confirm the validity of the card.

Web Version

1. To get started head over to reward.stampede.ai and log in with your admin account.

2. Once logged in, you will be prompted to allow Stampede to use your camera. Click on 'Allow'.

3. Hover over the customers QR code, please do allow a few seconds for Stampede to read the QR code.

4. Once scanned, you will see all the details of the card. If the card has been used, it will say "Card Invalid".

Stampede App

1. Launch and sign into the Stampede Insight app. If you don't have the app installed, please follow this guide: https://help.stampede.ai/en/articles/5721291-how-to-install-the-stampede-insight-app

2. Press the 'Menu' button on the bottom left of the page.

3. Press on 'Gift Cards'.

4. From here, you will be able to view all the gift cards that your venue has. To redeem a customers gift card, click on the camera icon on the top right of your screen. You may be presented with a pop up asking to allow Stampede access to your camera.

5. To scan a customers gift card, position your camera over the QR code and allow Stampede to read the QR code. Once completed, you will see a screen of how much the gift card is worth and if it has been validated or not.




Did this answer your question?