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Getting Started with Your SNAPguard Device

Bianca Schwartz
Updated

This guide shows you how to get your SNAPguard up and running.You’ll learn how to confirm the device is connected correctly, set up your hardware in Stampede, and access the SnapGuard dashboard. The Overview tab will help you check that your SnapGuard is online, connected, and working as expected.

 

1. Let Us Know You’ve Received It

As soon as your SNAPguard arrives, please notify your Account Manager or Onboarding Specialist.
We’ll double-check everything on our side to make sure the device is ready to go.

2. Connect the SnapGuard Correctly

Before you start the setup in Stampede, make sure the wiring is correct:

✔️ Power

  • Plug the SNAPguard into a power socket.

  • Confirm the power light is on.

✔️ Internet (Ethernet Cable)

You’ll have one Ethernet cable included. This must be plugged into:

  • The SnapGuard, and

  • Your main internet source this may be:

    • Your existing router,

    • Your Wi-Fi controller (e.g. Armada), or

    • A switch that provides internet to your venue.

If you’re not sure which device provides your venue’s internet, just ask — we’ll guide you.

 

3. Set Up the Hardware in Stampede

Step 1: Go to the Wi-Fi Area

  1. Log into Stampede.

  2. Go to Wi-Fi in the left navigation.

  3. Select Settings.

  4. Click the Hardware tab.

Step 2: Select the Manufacturer

  1. Under “Wi-Fi Manufacturers” or “Other Vendors”, select MikroTik.

  2. Scroll down and click Save Manufacturer.

This tells Stampede which hardware you’re using so the correct tools appear.

4. Access the SNAPguard Dashboard

After saving the manufacturer, a new icon will appear in the navigation:

Mission Control → SnapGuard

Click SnapGuard.

You’ll see the following tabs:

  • Overview

  • Build Settings

  • Firewall

  • IP Addresses

  • Console

5. What You’ll See Under “Overview”

The Overview page gives you a quick health check of your SnapGuard.

You will see:

Latest Builds

  • This relates to Stampede’s latest software updates. Nothing for you to change — it’s just there for visibility.

VPN Connected & Authenticated

  • Shows whether the device is successfully connected to Stampede’s secure network.

Ethernet Cable Status

  • Shows whether your cable is plugged in correctly.

Recent Sessions

  • Displays recent activity through your network.

Connectivity Map

Shows the SnapGuard’s connection status:

  • Green = Connected

  • Latency – small number showing how quickly the device is communicating. Lower numbers are better, but nothing for you to worry about.

 

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