This guide explains how to connect the SNAPguard device by plugging in power and Ethernet cables, then locating and linking it in the Stampede Portal by entering its serial and password. Next, configure the network settings by adding a VLAN trunk, disabling DHCP and SSID broadcast, deploying the configuration, and updating the captive portal's success page URL. Allow 30 minutes for setup completion and verify network controller settings if issues arise.
Connect your SNAPguard box to your internet
- Plug the power cable into the back of the SNAPguard device labelled "DC 12-28V".
- Connect an ethernet cable going from your internet router/switch into the SNAPguard port labelled "Internet".
- SNAPguard device should now have a blue light above PWR.
Confirm your internet router has an active and working internet connection.
The above is required for the SNAPguard to appear in the system.
Locating your SNAPguard in the Stampede Portal and linking your venue
1. Log into the Stampede Portal.
2. Navigate to the venue you'd like to configure
3. Click Wi-Fi
4. Click on Hardware and select Snap as the Manufactuer and "Save Manufacturer"
5. You can then go back and a new SNAPguard option will populate, click into SNAPguard
6. Select "Setup Wizard"
7. Enter the Serial(SN - 11 characters) and Password (PwD - 10 characters) which is located on the SNAPguard booklet or the side of the device. (Hs may seem like Ms and 5s seem like Ss and vice versa!)
8. Once successfully linked, navigate back to Wi-Fi
Setting up your Network
1. Click into SNAPguard > Networks & Settings > + Add
2. Choose VLAN Trunk > Untick Auto VLAN and please enter the VLAN appropriate for your network (Please make sure DHCP is turned off as the SNAPguard will be doing this) > Untick Broadcast SSID as your network will already be doing this > Create
3. Navigate to "Overview" then press "Deploy". Your SNAPguard will take on the network configurations created and will be mapped on it.
4. Lastly navigate to Wi-Fi > Settings > Scroll down to the bottom > Please replace the Success Page URL to the one appropriate for the venue > Add > Create Link
Please give this 30 minutes to settle, your captive portal should now be set up with your existing network.
If it is not showing please double check the configurations on your network controller.