Workflows
A workflow in Stampede is a complete automation blueprint that allows you to design and run customer journeys automatically. Think of it as a digital recipe: when a customer does something (like booking a table or connecting to WiFi), the workflow responds with personalised communications and actions without you lifting a finger .
Frequently Asked Questions
Quick answers to common questions about how Stampede Workflows operate and how to get the most out of them.
A Workflow is a complete customer journey made up of multiple steps and triggers, while a Single Automation performs one action — for example, sending a single follow-up email after a booking. Learn more → Workflow vs. Single Automation
Choose a trigger that matches the customer action you want to respond to — like Booking Created, WiFi Login, or Birthday Coming Up. Read more about triggers → What’s a Trigger?
Yes! You can have multiple workflows running at once, as long as they don’t overlap or conflict. Use the Debounce setting to control how often a guest can re-enter a workflow.
Pausing a workflow temporarily stops new journeys from starting. Deleting a workflow removes it completely, along with all associated runs and analytics data.
You can test a workflow by using a test contact or your own email address. Trigger the workflow manually for example, by creating a test booking and check that each node sends and responds correctly before activating it.