Canceling your Stampede account is a straightforward process that can be done via phone or email, depending on your preference.
Follow the steps below to ensure a smooth cancellation experience.
Option 1: Canceling via Phone
You can call our Customer Experience Team at 0131 608 0615.
Before You Call:
Have your account details ready, such as your organisation name or the email address associated with your account to help our team locate your account quickly.
During the Call:
Inform our team that you wish to cancel your account. Our team will guide you through the process and confirm your final day of service.
Option 2: Canceling via Email
If you prefer to cancel via email, send a request to support@stampede.ai with the following details:
- Your account name or email address associated with Stampede.
- A clear request for cancellation of your account.
- Any relevant information to help verify your identity.
Our support team will process your request and send a confirmation email with any necessary next steps.