n this article, you’ll find a breakdown of all transaction fees applied across Stampede features including WiFi, bookings, and gift cards. We’ll explain what each fee covers, how Stripe’s processing fees are calculated, and what to expect if you’re using Stampede with or without a subscription.
Transaction Fees Explained
In this article, you’ll learn how Stampede applies transaction fees across WiFi, bookings, and gift card payments. We’ll also explain how Stripe’s processing fees are included to ensure all payments are secure and transparent.
WiFi Transactions
Fee: 3%
A 3% service fee is applied to all WiFi transactions to cover network management, maintenance, and customer support.
Bookings
Deposits: 3%
Cancellation Charges: 3%
When a guest pays a booking deposit or a cancellation charge, a 3% service fee is applied to support booking management and secure payment handling.
Example:
If a customer pays a £100 deposit:
Stampede Service Fee (3%) = £3.00
Stripe Processing Fee (1.4%) = £1.44
Total Charged: £104.44
Note: Stripe’s 1.4% fee is calculated on the total amount including our service fee.
Gift Cards
Gift card transaction fees vary depending on your subscription type.
| Subscription Type | Stampede Fee | Stripe Fee | Total Fee (approx.) |
|---|---|---|---|
| With Monthly Subscription | 0.6% | 1.4% | ≈ 2% |
| Without Monthly Subscription | 4.6% | 1.4% | ≈ 6% |
How the calculation works:
Stripe’s 1.4% processing fee is applied to the full transaction amount first, then Stampede’s percentage fee (0.6% or 4.6%) is calculated on the remaining balance.
Because of this order, the total fee is slightly under the estimated 2% or 6%, depending on the total transaction value.
Pre-Order Checkout (Coming Soon)
Once live, pre-order checkout transactions will include a 5% total fee.
Summary
| Transaction Type | Stampede Fee | Stripe Fee | Total (approx.) |
|---|---|---|---|
| WiFi | 3% | Included | 3% |
| Booking Deposits | 3% | 1.4% | ≈ 4.4% |
| Booking Cancellations | 3% | 1.4% | ≈ 4.4% |
| Gift Cards (With Subscription) | 0.6% | 1.4% | ≈ 2% |
| Gift Cards (Without Subscription) | 4.6% | 1.4% | ≈ 6% |
| Pre-Order Checkout | 5% | Included | 5% |
Need more help understanding how these fees apply to your venue?
Contact our Support Specialist Team and we’ll be happy to walk you through your setup.