In this article, you'll learn what User Actions are and how to customise them in Stampede Bookings.
User Actions control what your guests can do when making or managing a booking online from editing their reservation and adding allergy notes, to inviting friends or letting you know they’re bringing a dog. These settings give your venue more flexibility while improving the customer booking experience.
1. Go to Bookings
Head to Venues from the left-hand navigation bar, then select Bookings to open the dashboard.
(If you have only one venue, selecting Venues will take you straight to your Bookings.)
2. Open Configuration
Scroll to the bottom of the bookings page and click on Configuration.
From here, you’ll see Reminders listed as the second option in the configuration menu.
3. Customise User Actions
From here, you will need to go to your booking types where you can select the pen symbol to edit the booking type.
Allow Online Amendments
Under the Timing & Duration Let customers edit their own booking online before the booking begins. You can also set:
- Amendment Time Buffer: How long before the booking a guest can still make changes (e.g. 2880 minutes = 2 days)
- Amendment Not Possible Message: Keeping the box unchecked will prevent the option from being available for the customer.
Dogs Allowed
Control whether your venue allows dogs and if so, set a limit per booking. This keeps expectations clear for guests while helping your team prepare appropriately.
Return to the main configuration tab, you will be able to continue with the rest of the steps
Selectable End Times & Booking Invites
This setting allows guests to select how long they'd like their booking to last (up to the maximum duration defined in your configuration). This is especially useful for venues offering flexible booking durations.
Booking invites allow guests to invite others to their booking. This:
- Sends the invited guests all the booking details
- Adds them to your marketing database (if opt-in is selected)
This is a great way to increase engagement and grow your contact list organically.
Allergens & Dietary Requirements
Enable a field for guests to declare any allergies, dietary needs or intolerances ahead of their visit, this can be enabled for either page 1 or page 2 of the booking process. This helps you prep in advance and ensures a safer experience for your guests.
Pro Tip:
User Actions not only enhance the booking experience—they’re also a powerful way to collect information that helps you deliver a more personalised and smooth service. Be sure to review these settings during busy periods or seasonal updates.