How to Configure a Special Date

1. Go to Bookings

Head to Venues from the left-hand navigation bar, then select Bookings to open the dashboard.
(If you have only one venue, selecting Venues will take you straight to your Bookings.)

2. Open Special Dates

Scroll to the bottom of the bookings page and click Special Dates, or go to Configuration and select Special Dates from the list.

3. Create or Edit a Special Day

Click the Create button to create a new special day, or use the pencil icon to edit an existing one. This opens the configuration panel.

4. Configure Special Date Settings

Basic Setup

When creating or editing a special date, start by completing the top section:

• Name – Give your special date a clear name (e.g. Christmas Eve Closing)
• Special Dates – Use the calendar picker to select the start and end dates
• Minimum & Maximum Party Size – Define party size rules specific to this date
• Booking Type – Choose the booking type this special date applies to
• Default Duration – Set how long each booking should last (e.g. 90 minutes)

Online Booking Rules

• Allow Online Amendments – Let guests edit their bookings themselves
• Amendment Time Buffer – How close to the booking time changes are no longer allowed (e.g. 2880 minutes)
• Amendment Not Possible Message – Message shown if a guest tries to amend too late
• Same Day Bookings – Toggle to allow/disallow bookings made on the same day
• Same Day Booking Message – Message shown when same-day bookings are not allowed
• Start Time Buffer – Controls how soon before a booking starts guests can reserve (e.g. 120 minutes)

Guest Rules & Duration Settings

• Specific Party Size Durations – Set unique durations for different group sizes
• Information – Add text or details you'd like guests to read during the booking process
• Does This Type Allow Dogs? – Let guests indicate how many dogs they’re bringing
• Ask Guest for Room Number – Collect room numbers at the time of booking (useful for hotels

Table & Combination Overrides

• Override – Toggle this on to manually assign tables and combinations
• Tables – Choose which tables will be available for this special date
• Combinations – Choose any table combinations you'd like to include

Charges (Optional)

• Deposit Charges – Require guests to pay a deposit to book
• Cancellation Charges – Apply a fee for cancellations

Service Hours

Set custom open and close times for each day of the week within the special date range.

⏱ Note: Service hours work alongside your default booking duration.
For example, if your last booking should be at 8pm and the default duration is 2 hours, set service hours until 10pm to allow that booking to appear as an option.

Daily Cover Limits

• Limit the number of covers that can be booked per day or during specific time slots
• Useful for balancing bookings with reduced staff, kitchen load, or event setup

💡 Pro Tip:

Use Special Days to control one-off changes in availability perfect for early closures, ticketed events, or reduced capacity. Combine this with table overrides, custom service hours, and cover limits to stay in full control.