Booking Basics & Managing Reservations
In this section, you’ll learn how to handle everyday booking tasks in Stampede from creating and editing reservations to managing walk-ins, areas, and special dates. These guides are designed for day-to-day users like front-of-house staff and managers who manage bookings directly in the system.
Frequently Asked Questions
Common questions to help you understand how to make, manage, and adjust bookings in Stampede.
A booking is a single reservation made by a guest. A booking type is the category it falls under, such as Dining, Drinks, or Afternoon Tea. Booking types control the rules for each kind of reservation, including times, duration, and deposits. Read more → What Is a Booking Type in Stampede
Yes. You can create bookings directly from the dashboard by selecting Create Booking or Create Walk-In Booking. This lets you quickly add guests who call, email, or arrive without booking online. See how → How to Create a Booking
Use Special Days when you need to change availability for specific dates — such as holidays, private events, or early closures — without affecting your normal schedule. Learn more → What Are Special Days in Stampede
You can create event-specific bookings by setting up a new Booking Type and linking it to a Special Date. This makes the event bookable only for that day and gives you control over deposits, capacity, and timings. Read more → Creating a One-Off Event Using Bookings
Yes. You can use Cover Limits in your Booking Type or Special Day settings to set maximum guest numbers per day or time slot. This helps manage kitchen load and ensures your venue isn’t overbooked. Learn more → How to Configure Booking Type Settings