In this article, you’ll learn how to add a custom summary message to the top of your form, helping you clearly communicate the purpose of the form or campaign to your customers.
Whether you're promoting a loyalty scheme, an event, or general sign-up, the summary message is the first thing your customer will read so keep it short, clear and action-oriented.
1. Navigate to the Sign-Up Form Section
From the left-hand menu, click on Marketing.
Then, under Front of house / Website, select Forms.
2. Select or Create Your Form
Click on the form you'd like to edit (e.g. “Loyalty Form”) or use the + Create Form button to start a new one
3. Enter a Summary Message
In the Basic Information section, you’ll see a field labelled Summary message.
Type your message here—this will appear directly underneath the form title when published.
Example: “Enter your email to enrol in our loyalty scheme. Get rewarded for every visit.”
4. Save Your Changes
Click Save Form at the bottom of the page to update your form.
💡 Pro Tip:
Use this space to reinforce any incentive—like “10% off your first visit”—to drive more sign-ups.