This error means the gateway request failed due to a billing issue. The service may be temporarily paused until the account balance is settled. The account owner should check the Billing section within the Stampede settings to confirm the payment status, or contact Stampede Support for further details.
What this means
This error means the gateway is rejecting the request due to a billing or payment-related issue.
Common causes
Your service provider hasn’t received payment
The account is temporarily suspended due to billing issues
How to fix it
Check that your service payments are up to date.
Contact your internet service provider to confirm your account status.
Once payment is resolved, reconnect your gateway.
If you’re unsure on the payment, please check the Billing Tag in settings within Stampede or check : How to View and Download Your Invoices to see the billing area directly.
If everything looks correct but the error remains, please reach out to our Support Team via chat we’re happy to help investigate further.