This guide explains how to create a customisable sign-up form in Stampede by navigating to Marketing > Forms, configuring form details like name and success message, adding custom questions, enabling inbox forwarding for submissions, and managing contact requests through the Inbox feature for direct customer communication.
Step 1: Create Your Form
Click Marketing in the main menu.
2. Select Forms.
3. Click Create + in the top-right corner.
4. Choose New Form.
Step 2: Complete the Form Details
Fill in each of the fields below to customise your sign-up form:
Form Name – The internal name of your newsletter form.
Message – The short introduction or description that appears at the top of the form.
Submit Button Text – The label for your submission button (for example, “Sign Up” or “Join Now”).
Success Message – The confirmation message that appears after a successful sign-up.
Locations – Select the venue(s) that new contacts will be associated with once they sign up.
Tags – Apply tags such as “Newsletter” to help you target sign-ups later.
Brand Kit – Choose which branding style will apply when the form is embedded on your website.
Below is an example of a completed Inquiry sign-up form:
Step 3: Add Custom Questions
A strong inquiry form gathers the details you need to start a useful conversation. Add custom questions that suit your venue or service.
Examples:
What message would you like to share with us? (text)
Step 4: Enable Inbox Forwarding
To make sure new inquiries are reviewed promptly, enable the Forward form submissions to your inbox for manual review option.
This will send all submissions to your inbox for follow-up.
Step 5: View and Manage Contact Requests
Click Inbox.
In the Open Conversations tab, you’ll see incoming responses from customers.
From here, you can reply directly and continue the conversation.
For more information on how our inbox feature works, read our article here: https://help.stampede.ai/hc/en-gb/articles/20157562052114-Using-Stampede-Inbox-Navigating-and-Managing-Customer-Emails-with-Ease